Privacy policy

Privacy Policy & Privacy Statement 22.05.2018


The registrar and its contact details

TerraNova Ay / Sisustus Trendo (Company ID: 2584808-3)

Asemakatu 3

84100 Ylivieska

Suomi Finland

Puh. 040-7059290

posti@sisustussuunnittelua.fi

www.trendo.fi


Person(s) responsible of the registra

Sauli Kinnunen ja Sirkka-Liisa Kinnunen


What information is collected about me?

We collect and save the customers first and last name, age, address, state, country, email address, phone number, selected language and used used currency. From companies we collect and save information about the company name, company ID, address and VAT ID.

We also save information given by the customer, like as the order info, paying method and delivery method.


What the information is being used for?

Personal information is used:

  • Taking care of the customer-retailer relations.
  • Delivering, handling and filing the order.
  • For statistical purposes.
  • For marketing purposes (such as customer letter).
  • Maintenance of Loyal Customer Register.

The legal basis for handling personal data is based on the agreement, consent or legitimate interest.

The processing of personal data has taken into account the requirements of the EU Data Protection Regulation to be followed from 25 May 2018.


How long my information is being kept/saved?

We are saving your personal info as long as needed for carrying out the purposes of the register. Some of your information might be kept longer, due to the legal reasons and responsibilities (bookkeeping and other legal reasons). 

Customer accounts that have registered with our online shop but not been used for six years are deleted.

Interior design project materials and invoicing information are stored for a maximum of ten years in accordance with the Finnish Accounting Act.

Giving the information for third parties.

We will give the information to logistic and paying method partners to enable our online store to operate. We will not disclose information outside the EU, EEA or Non-EU.


Consumer rights 

As a customer you have following rights:

  • Revision rights (Customer's right to check the information stored on him/her).
  • Correction rights (Customer's right to correct and modify customer data).
  • Right to Cancel Consent (Right to cancel newsletter or other consent).
  • Deleting rights (Customer's right to remove her/his user account and information stored on it).

How we use cookies

Our website uses cookies to improve your user experience and target advertising. By continuing to use our site, you agree to our use of cookies. Read more about how we use cookies.

What are cookies?

Cookies are small text files that a website stores on your computer or mobile device when you visit the site. Cookies identify your device and remember your previous visits in order to improve your user experience. Most websites use cookies.

Cookies often include a unique anonymous identifier that allows us to recognise and count the different browsers that visit our site. Cookies are only stored on your device when you visit the website, and only the server that has sent the cookie can later read and use it. Cookies and similar technologies do not harm your device or files, nor can they be used to run software or spread malware on your device. You can reject cookies or clear your browser cookies in your browser settings at any time. 

Users cannot be personally identified by cookies alone. We do not use cookies to collect personal data such as names or email addresses. The data we collect through cookies is combined and collated anonymously.

 

Google Analytics

This website uses Google Analytics, which is a web analytics service offered by Google LLC. So that Google Analytics can analyse website traffic, it places cookies on users’ devices. When you use our website, the information stored in the Google Analytics cookies (such as your IP address) is tracked by Google and stored on Google’s servers in the United States.

 

How does Google use cookies?

Google Analytics is a web analytics tool by Google to help website and app owners measure how users interact with website and app content. It uses cookies to collect information and report site usage statistics without personally identifying individual visitors. The main cookie used by Google Analytics is ‘_ga’.

In addition to tracking site usage data, Google Analytics and the above-mentioned device identifiers can also be used to offer more personalised advertising in Google’s services (such as Google Search) and other online services and to measure engagement with ads.

For more information about Google Analytics cookies and privacy, visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

YouTube

This website uses YouTube, an online video sharing platform owned by Google LLC. The YouTube videos embedded on this website employ cookies. When you use our website, the information stored in the cookie on your device (such as your IP address) is tracked by Google and stored on Google’s servers in the United States.

Facebook

This website uses Facebook’s ‘Like’ button. Cookies allow Facebook to offer its services to you and to acquire information about you that we have collected, such as information on what other websites and apps you use, whether you are a registered user and whether you are logged in or out.